Ultimate Performance Support

Performance Support (EPSS) Complex? Not if you choose for At the Moment of Need!


My name is Harm Dijkstra and we will work together closely if you choose to work with At the Moment of Need!

My passion is learning and performance support!

In the past I worked for and with many companies to create and implement “traditional” Learning solutions.

I noticed this was not always the best way to learn. People tend to forget what they learned.

At some point, one of my clients asked me to implement a performance support (EPSS) solution for them. This was a game changer. I decided to start my own consultancy company in order to help to implement the best possible learning solution! I work with the theories of Charles Jennings on 70:20:10 and Bob Mosher.

I turn these ideas into practice together with you! Bringing learning to the workplace, at the moment, people actually need it, in order to perform. Learning solutions have to fit within your company learning structure, the learning goal and the learning audience.

In the past I have been involved in the visioning, design and implementation of electronic performance support systems (EPSS) and various e-learning applications.

I was also involved in the design and implementation of course materials, design and teaching of classroom training.

Being involved in many complex projects within complex organizations such as the Dutch Tax Administration, Shell, Electrabel and Achmea, I had to deal with resistance and change management.

My background is a solid IT background which helps to understand the complexly of IT and learning, this is an under estimated factor.

One of my strengths is building bridges between people, cultures, organisations and between the different (learning) solutions that you have in place.

My work ethic is professional, flexible and customer focused.

I am analytical and quickly gaining the confidence of clients and team members.

If you are interested in working with me you can contact me via mail of by phone.

I looked forward to meet you soon!

Personal regards,

Harm Dijkstra

06 55 205 710

Harm(@)MomentOfNeed.nl